In this fast-paced world, people don’t have time to go to a store and pick out groceries. So, they would like to get their groceries delivered at their doorstep. Also, some of these people are impulsive buyers, and they may pick something not needed.
A grocery app can meet all of these requirements. Also, it can help people to shop for groceries for others as well. So, if you have a grocery shop, you may have your own mobile grocery app. But some essentials should be considered before developing this app.
In the Play Store, different types of grocery apps are available. All of these apps use different business models. The most popular models are the warehouse model and store pickup model. Both of these have some pros and cons. Do some research and choose an appropriate model for your app.
Next, you should consider the app features. Every grocery app must have a user panel, admin panel, and shop/ delivery person panel. Now, let’s take a closer look at these panels:
- User Panel
Now that you have an initial idea of how your app will look, take it to a reputable affordable mobile app development company in Australia. Tell the experts about the features that you want to incorporate in the app. Or ask for their opinion.
According to their expertise, these are the must-have features of the user panel:
- Account Creation/ Registration/Login
After downloading the app, customers have to make an account, either via email/phone number and password, or social media platforms. After successful account creation, they can log in using the same credentials. The option of password recovery or password change must be available too.
- Search Products and Shops
This feature enables people to search for the products they need. A search bar must be there so that they can explore the items quickly. Similarly, they can choose a favorite grocery shop from this interface too.
This will help people add their favorite items to the cart, before final checkout. Also, they can remove some of these things from it, if needed.
- Payment Gateways
Gone are the days where only cash was used for buying things. Credit cards and different payment gateways can be used too now. Keeping this in mind, you need to add these platforms in the app. Also, the option of “Cash on Delivery” must be added.
- Order Delivery and Tracking
This feature is added to help customers keep track of the orders they have placed.
- Reviews and Ratings
Here, customers can leave their comments and ratings about their experience.
- Push Notifications
You can tell your customers about exclusive discounts and offers by incorporating this feature into the app.
- Admin panel
This credential will be used only by the admin to visit the admin panel dashboard. After logging in, they can perform their managerial tasks.
Here, admin can keep track of the numbers of customers from a particular location. The experts of mobile app development services would recommend this too.
- Shop Owners
New vendors are added, and in this section, the admin can keep track of these vendors. Also, they can check how these shops are performing in terms of orders completed, revenues generated, etc.
- Orders/Inventory management
It is used to manage the orders and check if they are completed on time. Similarly, the admin can use this section to keep an eye on the inventory.
- Delivery Persons
This section allows admin to keep track of the delivery guys.
The admin has to make sure that the app is generating enough revenue. The revenue section can help admins keep track of it on a weekly, monthly, yearly, and daily basis.
It is added so that the admin can receive notifications regarding the app. It can be about technical issues about the app, or adverse comments about a particular shop or a delivery person or other complaints.
- Shopowner/ Delivery Person Panel
The last but not at all the least, a grocery app must contain a panel for the shopowner/ delivery person.
First, these people have to log in to the account using their registered email id and password.
- Delivery Requests
Here, the shopowner and the delivery person receive notifications of grocery delivery. Also, they can accept or reject the offer, if needed.
- Order & Inventory Management
The shopowners can keep track of their inventory and restock it within time. So, they won’t have to reject any offers due to the lack of items. In this section, they can keep track of the orders as well. Similarly, delivery persons can use this section for the same purpose.
- Payment Management
It is used to manage payments, whether it is cash, card, or any other payment gateways.
- Location Tracking
Google Maps must be integrated into the app, and it can be used to see the location of the customers. Navigation should be added so that the delivery guys can reach the area on time.
- Customer Support
If there’re any issues, customers should be able to voice it out. And they must receive excellent customer service from the shopowner. Also, it is a platform to address customer grievances.
- Chat Options
Customers and the delivery person must remain connected with each other via phone. This is crucial for late delivery or any sudden hindrance to it.
You can add customized features as well. The cost of an app may vary on different factors, like app complexity, features, and the technology used to develop it. If you are on a budget crunch, you must find an mobile app development company. You will find plenty, but there is none other than My Programmers. So what are you waiting for? Be The Next Big Name In The Market With Customized Mobile Apps.